Mihup is the new frontier in Conversational AI. Our platform enables enterprise developers to create customized voice interfaces with full control over brand identity and privacy. Our interaction analytics solution provides 100% analysis of a call center’s customer interactions to derive actionable insights to improve sales, collection and customer services. We are an enterprise ready platform for both native cloud or edge deployments.
A platform to analyse 100% of inbound and outbound customer interactions, that works well on calls as well as meetings, to provide actionable business insights
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A virtual agent for automated & accurate handling of customer queries through conversations with a human sounding virtual customer care executive to improve user self service management
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In-vehicle virtual agent to control vehicle functions simply by speaking naturally
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Tata Motors has always thrived to be first to bring innovative new technologies to our Indian customers. Voice is a very difficult topic at large and the problem becomes grave for India due to our diverse language profile. We are lucky to come across Mihup and collaborate strategically to solve this problem and provide natural language speech recognition in Indian language.
Excellent tool to listen to your customers and mitigate the problems in the budding stage itself. It has helped us in understanding our customers in accurate way and implementing the solutions accordingly.
Mihup has developed a voice recognition engine, which can understand natural speech in multiple native Indian languages. This will enhance user experience for a linguistically diverse market like India so that consumers preferring native languages can connect with the car and use features like Media, Phone, Navigation and other vehicle interfaces in a language of their own choice.
Mihup has a great technology regional language voice to text engine that is the best in the market for Indian conditions. We used it extensively during the 2019 Parliament elections, specifically the Hindi, Bengali & Assamese
Mihup does a really good job. In terms of the product improvement and customised changes in the dashboard based on our quality team requirement is making our work flow better. From the time we started working with Mihup till now, there is 20% more advancement in speech to text accuracy that we have been continuously discussing about. The most liked feature is the word cloud that makes our initial QC work easier. I really appreciate the client servicing team who are in the best sync in terms of timely updates, deliverables and open to changes and feedback. Hats off guys. I recommend MIHUP for both - service and product.
