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Our Platform Solutions

Mihup is the new frontier in Conversational AI. Our platform enables enterprise developers to create customized voice interfaces with full control over brand identity and privacy. Our interaction analytics solution provides 100% analysis of a call center’s customer interactions to derive actionable insights to improve sales, collection and customer services. We are an enterprise ready platform for both native cloud or edge deployments.

VIA

Virtual Interaction Analyst

A platform to analyse 100% of inbound and outbound customer interactions, that works well on calls as well as meetings, to provide actionable business insights

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Business Benefits
  • Improve Customer Satisfaction & Retention
  • Increase Sales & Collection Effectiveness
  • Better Cost Management
Product Capabilities
  • Multi-Lingual Support
  • Sentiment Analysis
  • Intent Identification

AVA - CALL CENTER

Automated Virtual Agent

A virtual agent for automated & accurate handling of customer queries through conversations with a human sounding virtual customer care executive to improve user self service management

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Business Benefits
  • Automated Customer Query Handling
  • Improved Customer Experience
  • Versatile on Premise or Cloud Deployment
Product Capabilities
  • Accurate & Fast Technology
  • Multi-Lingual
  • Customisable Interactions

AVA - AUTO

Automated Virtual Agent

In-vehicle virtual agent to control vehicle functions simply by speaking naturally

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Business Benefits
  • Control Vehicle Functions by Speaking Naturally
  • Custom Wake Word for Brand Identity
  • Works without Internet
Product Capabilities
  • Natural Dial-in Function
  • Entertainment Function
  • Temperature Control

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